Accessibility Customers

Accessibility at Rockstar Energy presents Creamfields 2025

Rockstar Energy presents Creamfields has a dedicated accessibility team available to assist with the application process and any queries you may have in the lead up to the event. They will also be available at the festival, ready to help where needed.

Applying for Accessibility

In order to provide the best experience possible, we ask that everyone requiring the use of the accessibility facilities provided at Creamfields complete an application form. The form will be live soon, until then we ask that you log your details below and we will be in touch by email once the application is available online. You will also be informed of the relevant documentation required.

Please be aware that you will need to purchase your ticket prior to applying for the accessibility facilities.

If you require an essential companion, please do not purchase a ticket for them as this will not be refunded after applying.

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We do not sell ‘Accessibility tickets’, so you will need to purchase your ticket in advance before applying. If you require an ‘Essential Companion’ ticket, please do not purchase a ticket for your ‘Essential Companion’ as this will not be refunded.

 

Contact Info Accessibility

If you require further assistance or information that cannot be found on the website, please contact the Accessibility Team via:

Email:  access@creamfields.com

Post: Accessibility Team, Cream Global Limited, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ

Office opening times are: 10am – 5pm, Monday to Friday.