Please refer to your point of purchase to find out this information. If you are not sure where you purchased them from, check your booking confirmation.
You will need to contact the ticket agent you purchased your ticket from, customer service contacts details below
For more information about residents click below for info
What’s included with my Camping Ticket?
Bronze
Our Bronze package gives you access to camp in the Bronze campsite** which features “proper” toilets, hot showers and 24 hour manned Info Hub. (see below for details). Please note only those with a Bronze camping wristband can access the Bronze campsite.
Silver
Our Silver package gives you access to camp in the Gold/Silver campsite** which features ‘proper’ toilets, hot showers, pamper parlour (with mirrors, hair straighteners etc), 24 hour manned Info Hub + free car parking. You will need to purchase a Creamfields Gold ticket if you wish to access the Hospitality Arena on site.
Gold
Our Gold package includes access to the Gold/Silver campsite** which features ‘proper’ toilets, hot showers, pamper parlour (with mirrors, hair straighteners etc), 24 hour manned Info Hub, free car parking plus access to the exclusive Hospitality Arena on site which will serve you up a complimentary hot meal each day, Hospitality Arena ‘proper toilets’, indoor and outdoor seating areas, leather sofas, wooden flooring, plus access to various exclusive concessions and services including cocktails, Make Up and Hair and glitter tent***
What’s included with my Day Ticket?
Gold Day
If you are purchasing a Gold Day ticket – you get free car parking plus access to the exclusive Hospitality Arena on site which will serve you up a complimentary meal each day. The Hospitality Arena also includes ‘proper toilets’, indoor and outdoor seating areas, leather sofas, wooden flooring, plus access to various exclusive concessions inside the hospitality arena*
Standard Day
If you are purchasing a Standard Day ticket – you get access to the Main Even Arena
* If you are purchasing a Gold Day ticket – you get everything within the Gold Package (excluding the camping features) + free car parking.
**Gold, Silver and Bronze tickets do not include Dreamfields or pre-pitch accommodation, if you wish to book Dreamfields or Pre Pitch accommodation, this needs to be booked separately.
*** Chargeable
A full list of official ticket agents and which tickets they offer can be found here. Please only purchase from an official ticket agent listed on our website. If purchasing elsewhere eg. secondary ticket sites, social media etc, there is no guarantee that the ticket you are purchasing is legitimate
Creamfields 2024
Thursday 22nd – Sunday 25th August 2024 – Bank Holiday Weekend
If you wish to contact someone at Cream HQ please email info@cream.co.uk
Please note if you have a specific question regarding your ticket purchase please contact the ticket agent you purchased with as we are unable to access your booking, your ticket agent will be able to access your booking and help with your query. A list of Ticket Agent customer service contacts can be found at the bottom of this page https://creamfields.com/tickets
Please click the link below for any questions that you have about access.
Luxury Camping accommodation at Creamfields 2024 will be on sale Friday 22nd September 9am (BST). Please sign up here creamfields.com/luxurycamping to be notified regarding Dreamfields/Pre Pitch on sale
Please note:-
Festival tickets are not included in your accommodation price, and must be booked separately. Everyone staying in your dreamfields accommodation must have a 2, 3 or 4 day creamfields camping ticket to gain entry
Please email info@cream.co.uk
Working at Creamfields
Bar Staff
To declare your interest in working on our bars at Creamfields, please send an email to jobs@cream.co.uk with your name, contact number and a copy of your CV
Festival Trader
NON FOOD CONCESSIONS
If you are interested in operating a concession (non-food only) at this year’s festival, please contact Lyndsey Doel @ 5D Events, email: info@5dcuk.com for further information
FOOD CONCESSIONS
If you are interested in operating a food concession at this year’s festival, please fill out this form from D&J Catering who will respond to your request: https://www.djcatering.co.uk/events/ Tel: 0116 247 8177.
Volunteering
Festaff have numerous roles available for volunteering at the festival including Bar Assistant, Gate Steward/Wristbanding, Info Point Personnel.
Alternatively email them on info@festaff.co.uk
If you think you’ve got a great idea for Creamfields, we’d love to hear from you!
Please email us: info@cream.co.uk
Creamfields UK is strictly an 18’s and over event, and we will be operating a strict Challenge 21 policy at the entrances / bars and spot checks will be in operation around the festival site. Please ensure you bring acceptable forms of valid ID, these are:-
o An in date photographic driver’s license or provisional licence,
o A valid passport (not a photocopy). Out of date passports will NOT be accepted.
o A Proof of Age Standards Scheme Card (showing the PASS hologram) more information on the pass scheme website.
o An in date Armed Forces Photo ID Card
o A national photo identity card issued by country of origin (other than the United Kingdom)
*Please note that customers on site may be asked to produce ID at any point during the event so we advise ALL customers to bring valid ID. In addition, we operate a Challenge 21 policy so please ensure you bring an acceptable form of proof of age ID.
There will be a full range of Official Merchandise available to buy on site at Creamfields from several official outlets. You can find the location of these on the site map or in the app.
Alternatively you can buy merchandise online here:
other info + faq categories:
