Rockstar Energy presents Creamfields shuttle buses will be running throughout the days and nights of the festival weekend, taking you directly to and from the festival site.

We’re keen to be green and reduce our carbon footprint so please use public transport and the shuttle buses service we have provided. The Creamfields shuttle bus service operates from Liverpool, Manchester and Warrington. With all of our shuttle bus locations connected to major transport hubs, it couldn’t be easier.

Deadline to pre book a shuttle bus ticket this Thursday 14th at 5pm, however, you can purchase these on the day of travel for the Liverpool & Warrington services (please note this excludes Manchester – pre booked tickets must be purchased if you wish to use this route too the festival.   However, tickets can be purchased on the day for the return service from site to Manchester).

When you are leaving the festival, if you have not pre-purchased your shuttle bus ticket, you can purchase one from the shuttle bus box office located next to the Bridge at the shuttle bus pick up point near to the North Entrance, where the shuttle buses will be departing from.

Runcorn & Widnes tickets can only be purchased from the festival shuttle bus box office – there is no pre-booking available for these destinations.

Please ensure you keep hold of your Shuttle Bus Ticket as you will need this for your return journey.

** The Manchester Shuttle service can not be purchased on the day to the event, however,  you can purchase a shuttle ticket from the Shuttle Bus Box office on site for your return journey.

***Tickets for Liverpool and Warrington can be purchased on the day at the departure point.

**** The shuttle bus service on Monday 25th August will run from 7am until 1pm

*****For more information on shuttle bus pricing and timings, click on the relevant shuttle bus location below.

Shuttle bus locations

Liverpool – The bus stop will be on Elliot Street, Liverpool City Centre. Click here to view location

Warrington – The bus stop will be on Warrington Bus Interchange (Golden Square). Click here to view location

Manchester – The bus stop will be on Stand EM The Hive on Lever Street

Shuttle bus service – Liverpool

Liverpool – The bus stop will be on Elliot Street, Liverpool City Centre. Click here to view location

Depart from Liverpool – Creamfields Site

Thursday                      09:00 – 17:00 frequent service

Friday                           09:00 – 17:00 frequent service

Saturday                       09:00 – 18:00 frequent service

Sunday                         10:00 – 16:30 frequent service

Depart from Creamfields to Liverpool

Friday   (Night)              22:00 – 01:00 frequent service

Saturday (Night)            22:00 – 05:00 frequent service

Sunday (Night)              22:00 – 02:00 frequent service

Monday (Day)               07:00 – 13:00 frequent service

Liverpool open return: £20

*Car Park passes are cheaper to purchase in advance, prices for purchasing on the day to be confirmed.

Shuttle bus service – Warrington

Warrington – The bus stop will be on Warrington Bus Interchange (Golden Square). Click here to view location

Depart from Warrington – Creamfields Site

Thursday                      10:00 – 17:00 frequent service

Friday                           10:00 – 17:00 frequent service

Saturday                       10:00 – 17:00 frequent service

Sunday                         10:00 – 17:00 frequent service

Depart from Creamfields Site – Warrington

Friday                                22:30 – 01:30 frequent service

Saturday                           22:00 – 05:00 frequent service

Sunday                              22:00 – 02:00 frequent service

Monday (DAY)                   07:00 – 13:00 frequent service

The shuttle bus service from site to Warrington will start from 10pm with a frequent service operating throughout the night.

*Car Park passes are cheaper to purchase in advance, prices for purchasing on the day to be confirmed.

Shuttle bus service – Runcorn/Widnes

A service is in operation from the festival site to Runcorn train station and Widnes Morrisons only. There is no service from Runcorn or Widnes TO the festival site. It is a short journey of 20 minutes from the festival to Runcorn and another 10 minutes to Widnes.

Runcorn train station is connected to the West Coast Mainline with direct links to London, Birmingham, Manchester, Scotland and Wales.

Please note tickets to Runcorn / Widnes can only be purchased from the Creamfields shuttle bus box office located next to the Bridge near to the North Entrance. There are no pre-bookable tickets available for this service.

Pick Up / Drop Off located near the North Entrance

Drop off – Runcorn train station & Widnes town centre

*Car Park passes are cheaper to purchase in advance, prices for purchasing on the day to be confirmed.

Shuttle bus service – Manchester

Manchester – The bus stop will be on Stand EM The Hive on Lever Street

Depart from Manchester – Creamfields Site

Thursday                       09:00 – 17:00 frequent service

Friday                           09:00 – 17:00 frequent service

Saturday                       10:00 – 17:00 frequent service

Sunday                         10:00 – 16:00 frequent service

Depart from Creamfields Site – Manchester

Friday                            22:30 – 01:30 frequent service

Saturday                        22:00 – 05:00 frequent service

Sunday                          22:00 – 02:00 frequent service

Monday (DAY)                07:00 – 13:00 frequent service

Manchester Return = £20

*Car Park passes are cheaper to purchase in advance, prices for purchasing on the day to be confirmed.

You will need to contact the ticket agent you purchased your ticket from directly, customer service contacts details below.

If you have purchased a ticket from one of our official ticket agents, tickets will start to be posted out 2 months before the event and can arrive up to a week before the show. If there has been an issue with delivery or the ticket agent has advised you to collect, you will need to go to the Box office on site where you can collect your ticket, you will need to bring valid photo ID as proof of purchase and also have your order reference.

Tickets are non-refundable (as per festival T&C’s) , however, you can still cancel your booking if you have purchased on the deposit scheme and this will also ensure no future instalments come out.   You need to contact Ticketmaster who you booked as we don’t have access to your booking, you can do this by using the ‘Contact Us’ section at the bottom of this webpage https://help.ticketmaster.co.uk/hc/en-us/articles/360006454593-Creamfields     and they will be able to cancel your booking.

Alternatively if you have taken out ticket insurance please contact your ticket agent and they will be able to assist further. Or you can pass your ticket to a friend.

A full list of official ticket agents and which tickets they offer can be found here. Please only purchase from an official ticket agent listed on our website. If purchasing elsewhere eg. secondary ticket sites, social media etc, there is no guarantee that the ticket you are purchasing is legitimate

If you have purchased a ticket and wish to upgrade your camping ticket to gold, silver, bronze or your day ticket to camping or Gold etc, you can do this at the box office on the day by paying the difference .   If you are not the account holder of the original booking, you will need a letter of authorisation from the original booker/account holder (Letter of Authorisation – Ticketmaster Help), along with your original ticket.  Please note tickets are non-refundable.

*Subject to availability

What’s included with my Camping Ticket?

Bronze

Bronze tickets give you access to the Bronze campsite only which includes hot showers, ‘proper’ toilets and a 24-hour info hub.  Please note ONLY BRONZE TICKET HOLDERS will be allowed access into the Bronze campsite.

Silver

Silver tickets give you access to the Gold/Silver campsite which includes access to hot showers, ‘proper’ toilets, 24-hour info hub, Pamper tent + free car park pass.

Gold

Gold tickets give you access to the Gold/Silver campsite which includes access to hot showers, ‘proper’ toilets, 24-hour info hub, Pamper tent + free car park pass + access to the exclusive Gold Hospitality Arena where x1 complimentary meal will be served each day and features indoor and outdoor seating areas, exclusive concessions and services which includes cocktails, makeup, hair and glitter tent to enjoy the festival in style*

** All festival tickets include access into the event itself.

What’s included with my Day Ticket?

Gold Day

If you are purchasing a Gold Day ticket – you get free car parking plus access to the exclusive Hospitality Arena on site which will serve you up x1 complimentary meal each day. The Hospitality Arena also includes ‘proper toilets’, indoor and outdoor seating areas, leather sofas, wooden flooring, plus access to various exclusive concessions inside the hospitality arena*

Standard Day

If you are purchasing a Standard Day ticket – you get access to the Main Even Arena

**Gold, Silver and Bronze tickets do not include Dreamfields or Pre-Pitch accommodation, if you wish to book Dreamfields or Pre Pitch accommodation, this needs to be booked separately.*** Chargeable

Please refer to your point of purchase to find out this information. If you are not sure where you purchased them from, check your booking confirmation.

If you are staying off site you will need to purchase a Non Camping ticket or a Day Ticket (depending on what day(s) you are wanting to attend.

• A 3 day Non camping ticket gets you access into the event on Friday, Saturday & Sunday and allows you to leave the site each night and return the following day.
• A 2 Day Non camping ticket gets you access into the event on Saturday & Sunday.
• A Friday, Saturday or Sunday Day ticket allows you access for that particular day.

If you have a camping ticket and have decided not to camp, you will not be allowed re-entry the next day, so please ensure you  have the correct ticket, contact your ticket agent with any issues.

No, festival tickets are not included with your Luxury Camping accommodation – you must purchase a 2/3 or 4 Day camping ticket seperately (this gives you access into the event) or add your festival ticket to your order in the booking journey on the Ticketmaster website. You must sign up to 2025 tickets here. Tickets go on sale Thursday 26th September 9am(BST).

Luxury Camping accommodation and festival tickets are available on the monthly Payment Plan, Klarna or can be paid in full.