Accessibility Customers
Accessibility at Rockstar Energy presents Creamfields 2026
Rockstar Energy presents Creamfields has a dedicated accessibility team available to assist with the application process and any queries you may have in the lead up to the event. They will also be available at the festival, ready to help where needed.
Applying for the use of Accessible Facilities
To use the accessible facilities at Creamfields, you will need to complete an application form. The form will be live soon. If you wish, you can log your details below and we will be in touch by email when the application form is available online. Please be aware that you will need to purchase your ticket prior to applying for the accessible facilities.
Please do not purchase a ticket for your essential companion. Their ticket will be dealt with as part of your application.
Accessible Campsite
Our accessible campsite is located next to the arena. It’s a secure, safe space where the accessibility team and stewards will be based throughout the festival to assist you. The following facilities are available within this campsite.
- A dedicated accessibility information hub.
- Wheelchair accessible and standard unisex toilets.
- Wheelchair accessible and standard unisex showers.
- Accessible routes.
- Changing places unit featuring an adult changing bed, toilet, sink and hoist (please note that hoist slings will not be available. Please remember to bring your own).
- Charging facilities for wheelchairs and medical equipment.
- Drinking water points.
- Kettle and hot water.
- Secure cold fridge to store medication.
- Essential electric power supply (if requested and approved).
- A campsite food trader.
Accessible viewing areas
There are raised viewing platforms and ground viewing areas available at every stage.
Accessible toilets
Wheelchair accessible and standard toilets for accessibility customers are located at every stage. They are available to all accessibility customers.
Accessible entrance lanes
There are dedicated lanes for accessibility customers to enter the festival.
Bars
Dedicated accessible lanes are available at each main bar. This section of the bar has a lowered counter and bypasses the main queuing system.
Contact the Accessibility Team
If you require further assistance or information that cannot be found on the website, please contact the Accessibility Team via:
Email: accessibility@creamfields.com
Office opening times are: 10am – 5pm, Monday to Friday.