Info + faq

Before getting into a taxi/private hire vehicle

• Always check the Council issued plate on the front/back of the vehicle.  This will tell you which Council has licensed the vehicle.
• Make a note of the details on the plate this includes, plates number, registration number and issuing authority
• Take a picture of the plate on the vehicle
• If you have pre booked a vehicle always make sure that the details you have been provided match the vehicle that you are into match.
• Let a third party know details of your journey

 

Once in the vehicle

• If possible, always sit in the back of the vehicle
• Ask the driver for the badge details, you have a right to know who is taking you home.
If you are approached by someone in the street, offering a lift ignore them as this is classed as touting and is illegal

A vehicle not displaying door signs, licence plates or the driver not wearing their badge, should not be used in case they are bogus, and will be un-checked and un-insured.

 

REMEMBER ASK WHAT THE FARE IS LIKELY TO BE AND IF A HACKNEY ASK THEM TO PUT THE METER ON.

A LICENSED DRIVER WILL BE HAPPY FOR YOU TO TAKE THE INFORMATION OF THEIR VEHICLE AND BADGE AS IT CONFIRMS THAT THEY ARE A LICENSED DRIVER.

THEY SHOULD ALSO PROVIDE YOU THE NAME OF THE LICENSING AUTHORITY

If any customers do have any concerns regarding the licensed vehicle or licensed drivers they should contact the Council that issued the licence alternatively they can send the details to legalservices@halton.gov.uk where the information will be forwarded to the appropriate authority.

 

REMEMBER

Take a picture/detail of the vehicle licence number, registration number and issuing authority.

You have a right to feel safe in the vehicle, if you have any concerns contact a family member or friend.

 

Rough figures of what the fares can be (please note that the fares provided are only rough figures and are based on Halton Borough Council tariff which change after 23:00, different authorities have different tariffs)

The below fares are also based on a standard vehicle. Fares will increase for a larger vehicle.

 

Creamfields Site to – Destination ​​​​Before 23:00 ​​​After 23:00

  • Runcorn Old Town ​​​£15.00​​​​ £20.00
  • Widnes Town Centre​​​ £20.00 ​​​​£25.00
  • Warrington Town Centre ​​£15.00​​​​ £20.00
  • Liverpool City Centre ​​£40.00​​​​ £50.00
  • Chester City Centre ​​​£40.00 ​​​​£50.00
  • Manchester City Centre ​​£60.00 ​​​​£75.00

Any crossing involving the Silver Jubilee Bridge and Mersey Gateway is subject to additional toll cost which is £2.40 each way.

related info:

info + faq categories: